Frequently Asked Questions

Our Frequently Asked Questions section provides additional information to guests for the typical popular questions we receive daily. If you do not find an answer to a question you may have, please contact us on 01 628 0494 or contact us here.

Booking Lucan Spa Hotel

1. What is the direct contact number for reservations?
You can contact our reservations desk on 00353 (0)1 628 0494.

2. What is the best format to book accommodation for Lucan Spa Hotel?
You will receive the best available accommodation rates directly on our website on www.lucanspahotel.ie or by contacting us directly via telephone or email.

3. Does Lucan Spa Hotel offer any special promotions or packages for accommodation?
We offer some fantastic packages and rates directly on our website at www.lucanspahotel.ie. These include “Stay Longer and Save” specials for 2, 3 and 4+ night stays, as well as some packaged Dinner, B&B rates to enhance your stay in Dublin.

4. Does Lucan Spa Hotel offer any special corporate rates for frequent or repeat guests?
Lucan Spa Hotel offer long-term corporate rates and these can be discussed directly with our sales team. Our corporate rates are typically available to guests or companies who can guarantee >50 nights per annum. You can contact our team on sales@lucanspahotel.ie.

5. Can I request a room with a bath or make any additional requests?
Yes. We encourage all our guests to add in their preferred requests when making their reservation to allow our team make your stay as comfortable as possible. Common requests include requesting a room with a bath, asking for a quiet room at the back of the hotel or being assigned a room beside our elevator.

Checking into Lucan Spa Hotel

1. What time is check-in and check-out?
Check-in time is from 2.00pm (3.00pm Sundays) onwards and check-out time is 11.00am (12.00 noon on Sundays).

2. How do I cancel or amend my reservation?
You can amend or cancel your booking by contacting our reservations desk directly or by following the instructions in your booking confirmation email. If you have made a reservation via a third-party website (Hotels.com, Booking.com etc.), you are required to cancel your reservation with this website. The hotel has a 24-hour cancelation policy.

3. What is the hotel’s payment policy?
We require a credit and/or a debit card to make and secure a booking. We accept Visa, MasterCard and American Express credit cards. Bookers are required to have the relevant card under their own name (I.D. may be required as proof of name). If a booking is secured with a debit card/Revolut card, please note this card may be charged on the morning of arrival as per our terms and conditions.

4. How old do I have to be to check into the hotel?
Guests must be at least 18 years old. If you are under 18 years old, you must be accompanied by somebody aged 18 or older.

5. What do I need to bring along with me when checking in to the hotel?
It is recommended you have with you a copy of your reservation along with a valid ID or passport. While we do not take a damage deposit or check-in deposit, you will require to provide payment details to go onto your booking to secure your room, even in the case where you have pre-paid for your stay.

5. I will be arriving late to the hotel. Is there a late check-in service?
We operate a 24-hour reception desk, meaning you can check-in to the hotel at a late time.

6. I will be arriving early to the hotel. Is it possible to check-in early?
Our standard check in time is from 2.00pm (or 3.00pm on Sundays). Due to the high level of expected business during 2026, we would normally highlight to guests that an early check-in would be difficult to offer or facilitate. In the case where an accommodation room is not ready for check-in, we can store baggage and luggage safely here at the hotel on arrival, giving our guests the opportunity to be free from bringing around luggage in the case of needing to be elsewhere (e.g. many tourists would avail of this option if they were coming into Dublin on early flights and wanted to spend the day exploring Dublin).

Transport and Parking at Lucan Spa Hotel

1. Is there a direct service to and from the hotel to Dublin Airport?
Unfortunately, The Airport Hopper service has unfortunately ceased trading since February 2025. Therefore, there no longer is a direct service from Lucan Spa Hotel to Dublin Airport.

The best route from Dublin Airport to Lucan Spa Hotel is to take the Dublin Express service 782 from the airport (available at Stop 111911, Terminal 2 Zone 19) into the city centre and get off at Usher’s Quay (Stop 10997). From here, you will be able to take the C3 or C4 Dublin Bus service from Usher’s Quay (Stop 7855). This will drop you right outside the main gates of the hotel (Stop 7186).

2. What are the best local transport options to Dublin City?
Dublin Bus operates a regular service to and from the city centre. The bus stop into Dublin City centre is a short walk from the hotel into the city directly. The journey is around 20-30 minutes. For returning to the hotel, you can take the C3 or C4 at Aston Quay (Stop 7392) in the city centre and this bus will leave you back to the hotel directly. The cost is €3.00 per trip to/from the hotel to the city centre. You can also purchase a leap card, and details for these are here.

3. Does Lucan Spa Hotel have parking facilities?
There are 200 secure on-site coach and car parking spaces available at the hotel and parking is complimentary for all guests.

Facilities at Lucan Spa Hotel

1. Does Lucan Spa Hotel have leisure facilities?
Unfortunately, the hotel does not have leisure facilities. The name of the hotel originates from the natural spa waters that once existed on the site of the hotel from 1500s – 1900s. Learn more about the histroy of the hotel here. 

2. Does the hotel accommodate families?
Yes, absolutely. Our family guestrooms contain one double bed and two single beds ideal for a family of two adults and two children. We also offer Family Break Packages with Dublin Zoo and details can be found here.

3. Are there electrical adapters available for conversion from two-pin socket plugs?
Adapters are available at the hotel to purchase for €5.00 per adapter (subject to availability). Also our guestrooms are fitted with USB sockets located at the desk for charging phones/laptops etc.

4. Is there a hairdryer provided in the bedroom?
All rooms at Lucan Spa Hotel are fitted with a hairdryer for your use. These are typically located within the dressing table drawer.

5. Is Lucan Spa Hotel pet-friendly?
Lucan Spa Hotel allows service and guide dogs to stay with guests. Unfortunately, due to health and safety reasons and to respect your fellow guests, pets and other animals are not permitted inside the hotel. We do, however, have outdoor eating areas in which dogs and pets are welcome once fellow diners’ personal space is respected.

6. Are there smoking rooms in the hotel?
All rooms and general areas are a smoke-free zone and therefore the use of cigarettes and e-cigarettes is prohibited. There is an automatic fine for smoking in the hotel. We thank all guests for their cooperation.

7. Can you provide babysitting services?
Unfortunately, we cannot provide babysitting services for toddlers or children.

Dining at Lucan Spa Hotel

1. What time is breakfast served at?
Full Irish & Continental Breakfasts are served in the Earl Bistro from 7.00am – 10.30am from Monday – Saturday and from 8.00 am – 11.00 am on Sunday and Bank Holidays. Should guests require an earlier breakfast time, a continental breakfast can be pre-booked at reception for the following morning.

2. Do you serve lunch at the hotel?
Lucan Spa Hotel serves a full carvery lunch each day and you can find more details here.

3. What time does Lucan Spa Hotel serve food until?
Lucan Spa Hotel serves a bar food and restaurant menu until the late evening and you can see all serving times on our dining page here.

Location of Lucan Spa Hotel

1. What shopping, attractions, restaurants and public houses are beside the hotel?
Lucan Village is a unique village that houses Lucan House and is home to a beautiful and picturesque Demesne on the Banks of the River Liffey. This pretty village is a mere 10-minute walk from the Lucan Spa Hotel and offers you the opportunity to take a stroll by the Griffeen River or watch the water cascade by at the Village Weir. Lucan Village is also home to several services and shops which may be of help to you during your stay. Details on shopping outlets and shopping centres are available here.